Support services

Quick links:

1. LGBT+ Services: Galop
2. Safety Apps: Bright Sky App | Hollie Guard App
3. Sexual Abuse & Violence: RoSA | Safeline | The Sky Blue Centre
4. Male Victims: Mankind | Refuge
5. Safe Accommodation: Refuge
6. Stalking: Suzy Lamplugh Trust

Refuge offers confidential, person-centred, tailored support to victim-survivors of domestic abuse.

Services include:

• A confidential safe place to stay for you and your children
• Community-based support to stay safe in your own home and secure your property
• Practical support with finances, housing, and the criminal justice process
• Emotional and peer support, including access to counselling and therapeutic services
• A 12-week group programme (women only) to help survivors recover and heal from trauma
• Support for children

Phone: 0800 408 1552 (Monday-Friday 8:30am-8:30pm)

Email: DVSW@refuge.org.uk

In an emergency, always call 999

Something’s Not Right is Barnardo's BASE Child Exploitation Team awareness campaign in Warwickshire. Get a greater awareness of CSE, advice and links to support on their website.

Tel: 01926 684 490

Web: https://www.somethingsnotright.co.uk/ 

Web: https://coventryandwarwickshire.barnardos.org.uk/get-support/warwickshire-base/

The Domestic Abuse Counselling Service works to reduce domestic abuse by providing free therapeutic intervention, working one-to-one with victims of domestic abuse from a ‘preventative perspective’ providing therapy that educates – with the purpose of increasing safety and reducing the risk of repeat victimisation. DACS services are provided from safe, accessible locations across Warwickshire.

Tel: 02476 351137

Web: http://dacservice.org.uk/ 

The Family Intervention Counselling Service (FICS) are a specialist counselling agency based in Warwickshire. We work with families and individuals who have experienced domestic abuse.

Tel: 01926 429628

Web: https://www.interventionservice.co.uk/ 

Galop is a charity offering advice and support to LGBT+ people who have experienced violence or domestic abuse.

Tel: 0800 9995428

Web: http://www.galop.org.uk/ 

Listening Ear – DiAmond Counselling and Therapy Service is now accepting referrals for all victim-survivors of domestic abuse who would like counselling and therapy sessions. The trauma informed service is a free to access and confidential service, available for all victim-survivors who are engaging with Refuge / The Warwickshire Domestic Violence and Abuse Service. The service offers both face-to-face and virtual appointments (as determined by the victim-survivor) for up to 10 sessions with group sessions after the completion of the 10 sessions. 

Tel: 01514 886648

Web: https://listening-ear.co.uk/diamond/warwickshire/

A confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.

Tel: 01823 334244

Web: https://www.mankind.org.uk/ 

Is your abusive behaviour costing you your relationship? Help is available.

Tel: 0808 8024040

Web: https://respectphoneline.org.uk/ 

Rights of Women aims to increase women’s understanding of their legal rights and improve their access to justice enabling them to live free from violence and make informed, safe, choices about their own and their families’ lives by offering a range of services including specialist telephone legal advice lines, legal information and training for professionals.

Tel: 020 7251 6577 (family law helpline – other numbers are available on the website)

Web: https://rightsofwomen.org.uk/ 

RoSA is an independent charity working throughout Warwickshire, offering free confidential support for anyone who has experienced rape, sexual abuse, or sexual violence.

Tel: 01788 551151

Web: http://www.rosasupport.org 

Safeline offers free, specialist, tailored, independent support to individuals aged 3 and over who are affected by or at risk of sexual abuse and rape.

Services Include:

• Counselling, children’s counselling and creative therapies
• Independent Sexual Violence Advocates (ISVA)
• Prevention and Early Intervention services for children aged 4 to 18
• National Male Survivor Helpline
• National Telephone and Online Counselling Service for people aged 16+ affected by Childhood Sexual Abuse

General Enquiries: 01926 402498

National Male Survivor Helpline: 0808 800 5005

ISVA Support: isva@safeline.org.uk 

Sikh Women's Aid is a community-based organisation set up by women from the Sikh community from across the West Midlands.

The founders of Sikh Women’s Aid share a common ambition and have therefore set up an organisation to tackle the negative impact of cultural influences, and specifically where this influence can lead to the exploitation of women and girls in the Sikh and Panjabi communities.

Tel: 0333 090 122

Web: https://www.sikhwomensaid.org.uk/

The Blue Sky Centre is a SARC where any victim of rape or sexual assault will receive medical care, police intervention (if they wish to report the crime), and various other support services.

Tel: 01926 507805

Web: https://blueskycentre.org.uk/ 

Hourglass have over 30 years’ experience as Action on Elder Abuse and over that time, their work has shaped government policy and amplified the issue in national press. As the UK’s only charity focused on the abuse and neglect of older people, Hourglass staff a free-to-call 24/7 helpline which is a lifeline for older men, women and their families suffering from the six forms of abuse: Domestic, Physical, Psychological, Economic, Sexual and Neglect.

Tel: 0808 808 8141

Web: https://www.wearehourglass.org/

The Bright Sky app is free to use and can help you to spot the signs of abuse, know how to respond, and find a safe route to support. The app is available on both the Apple App Store and the Android Play Store. To download the Bright Sky UK app, visit the website below.

Web: https://www.hestia.org/brightsky

Help protect yourself, a friend or a family member with Hollie Guard. Every 5 seconds the platform will update your precise location based on your speed and movement activity to identify where you are once an alert has been raised. HollieGuard is a personal alarm, deterrent, evidence catcher and more. Providing a lot more functionality than a regular keyring alarm for absolutely anyone who has safety in mind.

Web: https://hollieguard.com/

PEGS is a social enterprise committed to supporting parents, carers and guardians impacted by Child to Parent Abuse - here to listen to you, believe you, and empower you.

Web: https://www.pegsupport.co.uk/

Email: hello@pegsupport.com

If you call your local Victim Support team, we’ll provide support that’s personalised to you. We’ll listen with compassion and help you find ways to manage and feel safer. We can also inform you of your rights and the services that you may be entitled to. If you’d like us to, we can refer you to other specialist organisations that can also help.

We offer Adult and Children and Young People services. Our Adult team supports around all crimes excluding domestic abuse, sexual abuse and modern-day slavery.

Our Children and Young People’s team offer support around all crimes, excluding sexual abuse.

Tel: 01926 358060 – Monday to Friday, 9am-5pm. 

Web: https://www.victimsupport.org.uk/

Victim Support currently runs a number of RJ services across England and Wales. Our services and RJ facilitators are trained to national standards and are able to deliver safe and eff ective restorative justice interventions. We support the right for all victims to be made aware of restorative justice and how they can take part.

Restorative Justice (RJ) brings together those harmed by crime, and those responsible for the harm. This enables everyone affected by a particular incident to play a part in repairing and finding a positive way forward. RJ gives those that have been harmed the chance to have their say, to get answers to their questions, and to move on with their lives. RJ also gives the person that caused harm an insight into the real impact of their behaviour, and an opportunity to make amends.

To find out more please contact the Warwickshire RJ area co-ordinators:

Jenni Hawkins - Jenni.Hawkins@victimsupport.org.uk / 07940 476703

Mike Bailey - Mike.Bailey@victimsupport.org.uk / 07719 56757

Our vision is to eliminate abuse, aggression, and violence, creating a society in which people are safer and feel safer.

Our mission is to reduce the risk and prevalence of abuse, aggression, and violence - with a specific focus on stalking and harassment - through education, campaigning, and support.

Website: https://www.suzylamplugh.org/

National Stalking Helpline: 0808 802 0300

09:30 - 20:00, Monday and Wednesday

09:30 - 16:00, Tuesday, Thursday, Friday