What are cookies?

Cookies are small text files that websites put on your computer or mobile device while you’re browsing.

They’re used for many different purposes. For example, they can:

  • help search engines remember that you want results in English
  • help websites remember your preferences so that you don’t need to customise them every time
  • help websites deliver a better service by showing you the content most relevant to you, and by identifying and resolving errors
  • analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

How are cookies used on this website?

We provide an on-screen dialogue when you first visit to prompt you that cookies are enabled on this site. They can’t be switched off just for this site, but as you continue into the website and use certain features, cookies may be set in the following areas:

  • For Google Analytics: We use Google Analytics to help improve our support, content and the general user experience.
  • For personalisation of content, where relevant
  • Font Size Selector: If you use the Font Size selector on the accessibility page, this will also set a cookie.

How can I manage my cookies for all websites?

If cookies aren’t enabled on your computer, your browsing experience on our website (and other sites) may be limited.

Most web browsers allow some control of most cookies through their settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

Google Chrome

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer


Apple Safari

To find information relating to other browsers, visit the browser developer’s website. To opt out of being tracked by Google Analytics across all websites, visit

How can I cover my tracks when viewing this website?

For more information on how to browse this site discreetly, visit the Covering Your Tracks page.