Who can my friend talk to?
- Who can my friend call?
- Why should my friend contact Warwickshire Police?
- What happens when my friend rings Warwickshire Police?
- What if my friend doesn't want anyone to know who they are?
Who can my friend call?
There are many different agencies your friend / family member can call depending on the help you need.
If your friend is in immediate danger you should always call 999.
If your friend would like to talk through your situation with someone there are voluntary agencies they can call - details of which are within our Service Directory - who can talk with them confidentially, and offer both emotional support and practical advice.
- Calling the Warwickshire Domestic Abuse line
- Calling Warwickshire Domestic Violence Support Services
- Calling the Victim Support helpline
- Calling the Domestic Abuse Counseling Services
- Calling the Samaritans
- Calling Warwickshire Police - about domestic abuse
- Calling Warwickshire Police - about sexual abuse
Why should I contact Warwickshire Police?
In an emergency you should contact Warwickshire Police by dialing 999 - don't put your friend, their family or yourself at risk. Warwickshire Police can also be contacted on 01926 415000.
Your friend may want to contact an agency within our Service Directory before they talk to Warwickshire Police, but if they feel that they need to talk to them directly - please remember that:
- They will be listened to
- Warwickshire Police will take them seriously
- Their aim is to protect your friend, and their family
- Warwickshire Police have specially trained domestic abuse officers
- Your friend can be referred from Warwickshire Police to relevant support agencies
- There are now specialist courts that specialise in domestic abuse / violence
"Article 2 of the Human Rights Act is the right to life. The police are obligated by law to manage the risk to you and your family."
Detective Sergeant Simon Timerick, Warwickshire Police
What happens when my friend rings the Police?
What if my friend doesn't want anyone to know who they are?
There are a number of agencies who can support your friend without knowing who they are. Some of which can be found within our Service Directory. Please note, unless an agency specifically states that your friend can talk to them in confidence, they will have an obligation to pass information on around certain subjects (e.g. child abuse, if someone is at risk of serious harm, etc).
Please also note that (aside from Warwickshire Police - see above), your friend is not obliged to give their name or contact details to any agency. It may however prove difficult for them to support your friend without this information. Warwickshire Police are unable to talk with you or your friend hypothetically, because they are obligated by law to manage the risk to your friend and their family. Officers will have an obligation to act once a complaint has been made.
Any police officer your friend speaks to can however refer them to other agencies who may be able to help them.

